Support Coordination

Helping you make sense of the NDIS (without the headaches).

Let's be honest, the NDIS can feel like a maze with no map. That's where we come in. At Connect Us Care, our Support Coordinators are your go-to people for navigating all the moving parts of your NDIS plan. We're here to help you make sense of the jargon, connect with the right services, and take the stress out of the process — so you can get back to living your life, your way. Whether it's linking you with providers, advocating for your needs, or simply being someone who listens and gets it, we've got your back. Think of us as your behind-the-scenes team, making sure everything runs smoothly, so you don't have to chase paperwork or wait on hold for hours (we do that for you, coffee in hand). We're all about real connections, real results, and a whole lot of heart.

What do we do as your support coordinator?

• Help you understand your NDIS plan (minus the overwhelm)
• Connect you to the right services and supports
• Work with you to reach your goals
• Troubleshoot when things don't go to plan
• Support you through change, crisis, or plan reviews
• Keep it real, responsive, and always in your corner

Domestic Assistance

Keeping your home clean, safe, and stress-free, with support that works for you.

Under the NDIS, Domestic Assistance is more than just a tidy house, it's about maintaining your independence and feeling comfortable in your own space. At Connect Us Care, we're here to take care of the chores that can become overwhelming, so you can focus on living well. Whether it's weekly cleaning, help with laundry, or support around the home, we've got you covered. Our friendly team works with you (not around you), and we tailor the support to suit your needs, preferences, and routine. We're NDIS-savvy, down-to-earth, and we genuinely care.

How we support you:

• Regular or one-off home cleaning
• Help with laundry, bed linen & folding
• Light meal prep and kitchen support
• Decluttering and organising
• Support with daily household tasks

Personal Care

Dignified, respectful support, because everyone deserves to feel their best.

At Connect Us Care, personal care is just that, personal. Whether it's assistance with showering, grooming, dressing, or getting ready for the day ahead, we're here to support you with kindness, respect, and a whole lot of heart. We understand that accepting help can feel like a big step. That's why our team takes the time to build genuine connections and offer support that's not only professional but also empowering and tailored to your preferences.

What Personal Care can include:

• Showering, grooming, and hygiene support
• Dressing and getting ready for the day
• Oral care, skincare, and toileting
• Support with morning and evening routines
• Mobility and transfers with dignity
• Self-care encouragement, at your pace

Social & Community Support

Connection, confidence, and getting out there your way.

At Connect Us Care, we're big believers in the power of connection. Whether it's heading out for a coffee, joining a local group, catching a movie, or simply being part of the community again, we're here to support you to do the things you enjoy. Social and community support under the NDIS isn't just about getting out of the house, it's about building confidence, friendships, and a life that feels fulfilling. Our team brings good vibes, a helping hand, and plenty of encouragement along the way.

How we support you:

• Outings, events, and activities
• Transport to appointments or programs
• Support to join groups, clubs, or hobbies
• Building social skills and confidence
• Creating routines that support independence

Respite Stays (Short-Term Accommodation)

A break for you, peace of mind for family and carers.

Respite is a big part of what we do at Connect Us Care — and something our participants genuinely look forward to. A Respite Stay is short-term accommodation away from home, fully supported by our team the whole time. It's a chance to try new things, enjoy a change of scenery, and build independence, while family and carers get the reassurance that you're in warm, capable hands.

Stays are flexible — they can be arranged whenever you need them, whether that's a one-off break or regular stays throughout the year.

How Respite Stays work:

• Overnight to multi-night stays, up to 14 days at a time
• Our support workers are with you for the whole stay
• Activities, outings, and plenty of downtime — your stay, your pace
• For participants of all ages, and peace of mind for family and carers
• Funded through the STA (respite) supports in your NDIS plan
• Flexible — arranged whenever you need a break

Lawn Maintenance

Tidy lawns and gardens, up and down the coast.

A safe, tidy yard makes a real difference to how your home feels — and how you can use it. Our lawn maintenance team works up and down the NSW South Coast, helping participants keep their outdoor spaces mowed, tidy, and enjoyable. Whether it's a regular mow or a one-off tidy-up before visitors, we'll keep things looking great so you can just enjoy your space.

How we can help outdoors:

• Lawn mowing and edging
• Weeding and garden bed tidy-ups
• Light pruning and trimming
• Green waste cleared away
• Regular visits or one-off jobs
• Teams available up and down the NSW South Coast